Choose your plan

Cancelling is easy. To cancel a pricing plan, follow the downgrade plan or close account instructions. You can also upgrade or downgrade to a different plan anytime. To update your plan, follow the change plan instructions.

No, recipients of your documents do not need an account to sign with Docusign. Your document will be sent by email from dse@docusign.net and recipients can review the document, adopt a signature and complete the signing process without having a Docusign account.

For information about data protection, visit our data protection page. For information about security, visit our security attachment page.

An envelope is a container for documents that you send to a recipient to sign. An envelope can have one document or many documents, and one signer or many signers. Envelopes have statuses (e.g. sent, delivered, completed, voided) and also contain information about the sender and timestamps that indicate the progress of the delivery procedure. Regardless of how many documents, fields and signers a given envelope contains, it still counts only once towards your eSignature plan’s envelope allowance once it is sent out to be signed.

Yes, your subscription will automatically be renewed each month for monthly plans and each year for annual plans until you let us know that you'd like to change your plan or cancel your account.

The number of envelopes you can send for signature depends on your plan type.

Starter Our eSignature Personal Plan includes five (5) envelopes every month. Once an envelope is sent, it will count toward this allowance whether or not the envelope is signed or completed. You will be able to correct an envelope in flight prior to completion without having it count toward the plan allowance.

Enhanced Real Estate Plans Enhanced Real Estate Plans can be customized to reflect your specific needs. As a result, envelope limits vary based on the terms of your plan. If you have questions, please contact our sales team at +44-203-714-4800.

Yes, for annual subscription plans purchased on Docusign.com (Personal, REALTORS®, Real Estate, Standard and Business Pro) we offer a refund within 30 days of purchase. For monthly subscription plans, you can cancel your account at any time and you will not be charged for the next month.^§