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| eSignature core features | Real Estate Starter AU$14/mo Buy Now | Real Estate AU$34/mo Buy Now | Enhanced Real Estate Plans Custom pricing Contact Sales |
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| 5 per month | Includes | Includes | |
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| Built for real estate | |||
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| Professional signing experiences | |||
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| Does Not Include | 1 custom brand | More available | |
| Team management | |||
| Single user | Up to 5 users | 5+ users | |
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| Streamlined workflows & documents | |||
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| Trust, security & certifications | |||
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| Integrations & APIs | |||
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| Compliance & advanced customisation | |||
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DocuSign real estate plans & pricing FAQs
How do I upgrade, downgrade or cancel my plan?
Cancelling is easy. To cancel a pricing plan, follow the downgrade plan or close account instructions. You can also upgrade or downgrade to a different plan anytime. To update your plan, follow the change plan instructions.
Does everyone signing the document need a DocuSign account?
No, recipients of your documents do not need an account to sign with DocuSign. Your document will be sent by email from dse@docusign.net and recipients can review the document, adopt a signature and complete the signing process without having a DocuSign account.
How do you protect my data?
For information about data protection, visit our data protection page. For information about security, visit our security attachment page.
How long is the trial period?
The trial period is 30 days.§
What’s an envelope and how does it relate to documents in my plan?
An envelope is a container for documents that you send to a recipient to sign. An envelope can have one document or many documents, and one signer or many signers. Envelopes have statuses (e.g., sent, delivered, completed, voided) and also contain information about the sender and timestamps that indicate the progress of the delivery procedure. Regardless of how many documents, fields and signers a given envelope contains, it still counts only once towards your eSignature plan’s envelope allowance once it is sent out to be signed.
Will my monthly/annual subscription be renewed automatically?
Yes, your subscription will automatically be renewed each month for monthly plans and each year for annual plans until you let us know that you'd like to change your plan or cancel your account.
How many envelopes can I send for signatures each month or each year?
The number of envelopes you can send for signature depends on your plan type.
Starter Our eSignature Personal Plan includes five (5) envelopes every month. Once an envelope is sent, it will count toward this allowance whether or not the envelope is signed or completed. You will be able to correct an envelope in flight prior to completion without having it count toward the plan allowance.
Enhanced Real Estate Plans Enhanced Real Estate Plans can be customised to reflect your specific needs. As a result, envelope limits vary based on the terms of your plan. If you have questions, please contact our sales team at 1800-841-231.
Do you offer a money-back guarantee?
Yes, for annual subscription plans purchased on DocuSign.com (Personal, Real Estate, Standard and Business Pro) we offer a refund within 30 days of purchase. For monthly subscription plans, you can cancel your account at any time and you will not be charged for the next month.§
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Subject to applicable Terms and Conditions.
If you're interested in learning about our advanced solutions or need more than 50 users, call 1800-841-231 to talk to a sales specialist.
The 30-day refund option may only be used once per customer. When you sign up for a DocuSign eSignature subscription plan, you must agree to the Terms & Conditions and Privacy Notice for use of the DocuSign service. We only process cancellations and refunds according to the terms specified in the Terms & Conditions.
The DocuSign Payments feature is only available to customers who purchase Business Pro or Enhanced plans and for the currencies and countries supported by the payment gateways shown in the DocuSign Payment Field FAQ.