Docusign for Non-profits

Intelligent Agreement Management (IAM) applications include more functionality than eSignature plans and provide an opportunity for eSignature customers to upgrade and enhance their current set of capabilities. With IAM, you can customise workflows with modular capabilities with Docusign Maestro. IAM enables you to centrally store, manage and analyse signed agreements with Docusign Navigator, a smart repository powered by Docusign Artificial Intelligence (AI). IAM applications include IAM for Sales and IAM for Customer Experience, which are structured to meet end-to-end agreement needs for lines of business. The IAM Core application has multiple plans – Standard, Professional and Enterprise – available for all audiences, which are structured to solve the end-to-end agreement needs of organisations of all sizes and specialities.

An envelope is a container for documents that you send to a recipient to sign. An envelope can have one document or many documents, and one signer or many signers. Envelopes have statuses (e.g., sent, delivered, completed, voided) and also contain information about the sender and timestamps that indicate the progress of the delivery procedure. Regardless of how many documents, fields and signers a given envelope contains, it still counts only once towards your eSignature plan’s envelope allowance once it is sent out to be signed.

Canceling is easy. To cancel a pricing plan, follow the downgrade plan or close account instructions. You can also upgrade or downgrade to a different plan anytime. To update your plan, follow the change plan instructions.

When you select an annual Docusign plan, you’ll be asked to provide initial information about your organisation. After completing checkout, the information you provided will be used to verify your organisation’s eligibility for a discount within three business days. You can check your nonprofit verification status on the Subscription and billing page.

To be eligible for the Docusign for Nonprofits product discount, you must:

1. Be recognised as a charitable or nonprofit organisation by the local regulator in the country where you are registered (e.g. 501(c)3 in the US).

2. Complete the nonprofit verification and programme eligibility application process, managed by our partner Goodstack. Docusign reserves the right to request re-verification at any point. More details about programme eligibility can be found here.

3. Purchase an annual plan (discounts are not available for monthly plans).

4. Purchase within the eligible range for discount pricing (e.g. 3-seat minimum and 25-seat maximum for IAM plans).

5. Comply with Docusign’s Reasonable Use Policy.

Yes, your subscription will automatically be renewed each month for monthly plans and each year for annual plans until you let us know that you'd like to change your plan or cancel your account.

No, recipients of your documents do not need an account to sign with Docusign. Your document will be sent by email from dse@docusign.net and recipients can review the document, adopt a signature and complete the signing process without having a Docusign account.

Learn more about data protection policies and security commitments in place.

Yes, for annual subscription plans purchased on Docusign.com (Personal, Standard, Business Pro, IAM Starter, IAM Standard, IAM Professional, Real Estate Starter, Real Estate and REALTORS®) we offer a refund within 30 days of purchase. For monthly subscription plans, you can cancel your account at any time and you will not be charged for the next month.^§